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Your ERP solution represents a significant asset to your business. Having invested time, resources and money into developing a solution that provides the backbone to your business operations, you need to ensure that your ERP solution is supported and managed to deliver and improve your business processes.
Acentar is a specialist SAP Service and Solution provider for many world class companies. With 100s of consultants attached to our practice we are in position to fulfil your SAP Support requirements. Our strategy is to think globally while acting locally. We are very use to global enterprise support and understand that global businesses require global 24/7 support. Our service delivery is on time and always within our client’s budget. With Delivery Centre in Asia and Europe and strategic Centre in USA we are in position to meet our client's global requirement using a combination of onshore and offshore strategy.
SAP Application Support
Our Standard Service Offering includes:
- 24x7 Service Desk
- 24x7 System Monitoring & Alerting
- Technical Systems Management and performance optimization
- Level 2 and Level 3 Application Support for all major ERP platforms
- SAP Support
- Global ERP Triage facility providing low cost 24x7 application support
- Highly experienced ERP / SAP Service Delivery Managers locally and offshore
- Multi Lingual Service provision (Americas, Europe and Asia Pacific)
- Application Portfolio Optimization
- Technical Change Management
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